Privacy policy

Privacy policy

Thank you for visiting JEMIVO. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. By accessing or using our services, you agree to the terms of this policy.

Personal Information

"Personal Information" refers to any data that can be used to identify an individual, such as your name, address, email address, phone number, and payment information.

Information We Collect

We collect personal information in the following circumstances:

  • When you make a purchase, we collect your name, shipping address, email address, and payment details to fulfill your order.

  • When you browse our website, your IP address is automatically captured to provide us with information about your browser and operating system.

  • When you subscribe to marketing communications or create an account, we collect the relevant data necessary for those purposes.

Consent

By submitting personal information to complete a transaction or request a service, you consent to our collecting and using it solely for that purpose. Should we require your data for any additional purposes, such as marketing, we will either obtain your explicit consent or provide you with an option to decline.

How We Use Your Information

We may use the information we collect for the following purposes:

  • To process and fulfill your orders

  • To provide customer support and address inquiries

  • To communicate order updates or send promotional content (with your permission)

  • To analyze user behavior and improve website performance and services

Disclosure of Information

We do not sell or share your personal information with unrelated third parties. However, we may disclose your data under the following circumstances:

  • When required by law or legal process

  • If you violate our Terms of Service

  • To authorized third-party providers involved in fulfilling your orders

Email Communications

With your prior consent, we may send you emails regarding promotions, new product launches, or other updates. You may opt out of marketing emails at any time by following the unsubscribe instructions in our communications.

Third-Party Links and Services

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these external sites. We encourage you to review their policies before submitting any personal data.

For services such as payment processing, we work with trusted third-party providers who may require access to your personal information. These providers have their own privacy policies that govern how they handle your data.

Data Security

We employ commercially reasonable safeguards to ensure the confidentiality and integrity of your personal data. Sensitive payment information is protected using Secure Socket Layer (SSL) technology and stored with AES-256 encryption.

Protection of Minors

Our services are intended for individuals aged 18 or older. We do not knowingly collect personal information from anyone under the age of 13. If we learn that such information has been provided, we will take immediate steps to delete it.

Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request corrections to inaccurate or outdated information

  • Request the deletion of your data, subject to legal and contractual obligations

To exercise these rights, please contact us at service@jemivo.com.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law.

Data Breach Notification

In the event of a data breach involving your personal information, we will promptly notify you in accordance with applicable laws and take all reasonable measures to protect your data.

International Transfers

Your data may be transferred to and processed in countries other than your own. By using our services, you acknowledge that your information may be subject to the laws of these jurisdictions.

Governing Law

This Privacy Policy is governed by and interpreted in accordance with the laws of the United States, unless otherwise required by applicable local regulations.

Updates to This Policy

We reserve the right to amend this Privacy Policy at any time. Changes will be effective immediately upon posting on our website. If material changes are made, we will notify you via email or website notification.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at service@jemivo.com.

Your privacy is important to us. Thank you for placing your trust in JEMIVO.